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Keyword-based Contextual Advertising
A Second Look at the Google Adwords Content Network
If you have used keyword-based PPC contextual advertising through the Google or Yahoo content networks in the past and have opted out because of disappointing ad click-through and conversion rates you may give content advertising a second chance.
Contextual Advertising
Keyword-based contextual advertising is driven by an ad system that scans the text content of a Web site for keywords and then dynamically places ads that are related to those keywords on the web site’s web pages. Although both, Google and Yahoo have contextual advertising networks, and Microsoft will soon have a keyword-based contextual advertising system as part of the adCenter product, for the purpose of this newsletter article we focus primarily on the Google Adwords Content Network.
New Tools for Managing Content Network Campaigns
Over the last 6 months Google has introduced two new tools that will give advertisers and online marketers more control over managing and optimizing contextual advertising campaigns. The first major improvement is in the area of campaign management. Advertisers and online marketers can now create placement performance reports that allow them to see all web sites in the content network that are sending them traffic. The placement performance reports also provide detailed information on campaign performance, including the number of impressions and total clicks generated by those web sites and cost per conversion. The second new feature that is impacting campaign performance positively is the ability to “block” or “exclude” web sites with low conversion rates so that only high performance sites are sending visitors to the advertisers’ web site or landing page.
The major factors that have contributed to the lower performance of keyword-based contextual advertising campaigns compare to search campaigns are:
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The nature of keyword-based contextual advertising, which treats ad content as secondary to web site content. Ads on the page are not as actively read as search ads.
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Not running separate campaigns for search and contextual advertising. By default the PPC ad networks are forcing users to control and manage contextual advertising campaigns from the same control dashboard using the same campaign parameters (campaign structures, keyword set, ad text and bidding strategies) as PPC paid search campaigns.
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The less than perfect content targeting technology used to match keyword ad groups and text ads to related content pages and placing ads on those pages.
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The truth, however is, that if properly understood and managed, contextual advertising campaigns can deliver excellent results - close or equal to the click-through and conversion rates obtained via the Google Adwords Search Network.
PPC Paid Search versus Keyword-based Contextual Advertising
The Google Adwords Content Network places sponsored ads on pages of other web sites on the Web, while the Google AdWords Search Network places ads on search results pages at Google.com and syndicated partners Ask.com and AOL Search.
Although these two types of PPC paid advertising are controlled from the same control panel within the Google Adwords network, they are completely different advertising systems. Not understanding the differences between those two networks is one of the main reasons why most online marketers and advertisers have been getting disappointing click-through rates, conversion rates and high acquisition costs using the Google Adwords Content Network.
With a good understanding of how keyword-based content matching technologies work and how to influence ad placements on the page, advertisers and online marketers can produce similar results, in terms of click-through rates, conversion rates and ROI, as PPC paid search campaigns.
Google Search Network. The Google AdWords Search Network offers advertisers an immediate way to generate targeted web site traffic by buying sponsored links on the search result pages of Google.com and Google partner sites AOL Search, Ask.com and others.
To use the Google AdWords search network advertisers first set-up an account at the Google AdWords Search Network. Once an account has been established advertisers choose relevant keywords and then bid against each other for ranking in a hybrid auction-style bidding system. Advertisers have a high degree of control over the amount they are willing to bid for each keyword, but they can’t control whether they’re in the top positions by simply boosting their payment per click. A combination of bid-per-click price and ad click-through rate achieves a certain placement (Ad Rank) on the search result pages. When web users enter keyword search queries, text ads that are linked to these keyword queries, are shown on the search results page.
Google Content Network. The Google AdWords Content Network is also based on a hybrid-style auction bidding system that provides a great opportunity to increase the reach of a PPC paid advertising campaign. Google's contextual targeting technology scans and analyzes the content of different web pages (news articles, blog posts, web content pages) to determine the theme of a page. Then, by looking at the keyword list and ad text in the ad groups that are contained in the Content Network ad inventory database, the matching system places the most relevant ads to the theme on that page.
The content targeting technology of the Google AdWords Content Network is not perfect in matching keyword ad groups to related content pages. As a result many ads end up on low quality and unrelated web sites generating clicks that bring traffic that converts on a much lower rate than traffic from contextually relevant web sites, driving up advertising spend and raising the cost per lead or cost per sale.
Improving Content Matching
The key to a successful keyword-based contextual advertising campaign is that ads are placed next to the content that is most relevant to the ad and to avoid that ads appear on totally unrelated pages. This can be accomplished in the following ways:
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Content matching can be improved by creating “tightly-themed” ad groups containing a small number of related keyword phrases with relevant text ads associated to those keyword phrases. In content network campaigns advertisers are not bidding on individual keywords; the keywords work in combination with the ad group's ad text to direct the content matching algorithm to place ads on relevant web site pages.
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By using negative keywords, both singular and plural, the content matching technology can be directed not to display ads on pages that contain keywords that are marked as negative keywords. Negative keywords are placed in the ad group with the regular keywords.
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Benefits of Content Network Campaigns
The Google Content Network can help advertisers expand their advertising reach far beyond the search results page of the search engines and create additional qualified leads and sales. The major benefits of Google’s contextual advertising system are:
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Lower pay-per-click cost. The cost-per-click prices on properly optimized Google Content Network campaigns are about half of what they are in the Google Search Network, which means that the customer acquisition costs are significantly lower than in the search network.
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Reach. Due to its vast reach, the Google Content Network can offer advertisers and online marketers more than twice the number of leads and sales they receive from the Google Search Network.
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Google AdWords Content Network Partner Sites
Previously the Google Content Network consisted primarily of small, unknown publishers, but lately more highly visible sites have joined. Nowadays, the Google Content Network includes a wide network of publishing partners that range from established online properties such as the New York Times and CNN to niche blogs and social networks such as MySpace.
Basic Steps for Google Content Network Campaign Optimization
By implementing a few basic campaign management procedures and practices and using the new tools available in the Google Content Network advertisers and online marketers can significantly improve the performance of contextual advertising in the Google Content Network. They are:
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Campaign set-up. The first step towards improved campaign performance is to run a separate contextual advertising campaign with unique campaign parameters - campaign structure, keyword set, ad text and bidding strategies. It is imperative that keywords and ad text are grouped into “tightly-themed” ad groups. Ideally each group should be around 10 keywords, but not more then 20 keywords.
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Block non-performing sites. Advertisers and online marketers must use the “site exclusion” or “site blocking” tool to prohibit ads from appearing on non-performing sites that produce very few clicks and sales and leads at a high acquisition cost.
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Ad text. Advertisers and online marketers must write ad text specifically for contextual advertising. Since content ads are not as explicitly pursued as ads in the search network they must compete with other content that appears on the page. In addition, most web users who are reading ads on content pages are not yet in the beginning of buying cycle, in fact, they are often are not even in research mode. So the goal of an ad click-through is not to make a sale, but to peak the readers' interest and persuade them to take simple actions.
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Bidding. Unlike PPC paid search, keyword bidding in the Google Content Network takes place at the ad group level and not at the keyword level, as is the case in the Search Network.
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Ad ranking. Most content network sites display from 2 to 4 ads per page, so advertisers must make sure that the keyword and ad text “theme” is highly targeted and the maximum cost-per-click is high enough for the ads to appear and to rank in the top positions on the page.
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Campaign performance monitoring. Advertisers must run Placement Performance reports frequently to get an insight into how well the contextual advertising campaigns are performing and to determine which sites do not perform well and need to be excluded.
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With new management and optimization tools and a better understanding of the limitations of the Google Content Network matching technologies online marketers and advertisers can achieve campaign results that rival the results achieved at the Google Search Network.
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