Support

We provide our customers with the best Customer Service in the business. We want your business and we will do everything in our power to make sure you are completely satisfied. Whether you need advice on establishing the goals and focus of your web site, e-business strategies, Internet marketing, integrating a database, adding multimedia or an inside look at the latest technologies, we can help.

Once a client's web site or internet marketing program has been completed, we constantly monitor the web site or campaign results. We frequently back-up all the data, while keeping a log of the site "hits". Upon request we can create and analyze Website activity statistics and internet marketing campaign results.

Customer Service and Technical Support Information

Customer service and technical support are available to assist you from 8 am - 6 pm (EST) from Monday to Friday. Feel free to contact us by phone at (508) 647-5151 ext. 14, fax at (508) 647-5150, or via e-mail at support@advmediaproductions.com.

E-mail:

support@advmediaproductions.com

Phone:

Monday-Friday 8AM - 6PM (EST)

(508) 647-5151

Fax:

(508) 647-5150

Web Hosting Support

Our "live" web hosting support staff is available to assist you with hosting related issues on weekdays from 8AM- 6PM (EST) at 508-647-5151. For emergency after hours support call 508-254-0118. Email support is available 24/7/365. Response times are typically 1 - 2 hours. In your email message please provide your name, web site domain name and a description of the difficulties you're experiencing. Please write to: support@advmediaproductions.com.