Support

Once a client's web site or Internet marketing program has been completed, Advanced Media Productions monitors, supports and maintains the web site and tracks Internet marketing campaign performance. We ensure that sites are available 24 hours a day, 365 days a year through proactive security and systems monitoring, on-going capacity management, application updates, site administration, and custom reporting.

Upon request we can create and analyze Web site activity statistics and Internet marketing campaign reports. Our data and marketing analysts are experts in their field and up-to-date with the latest reporting solutions. They are always ready dig into site logs, transaction information or marketing campaign reports to determine how your web site and marketing campaigns are performing in the real world.

Customer Service and Technical Support Information

Customer service and technical support are available to assist you from 8 am - 6 pm (EST) from Monday to Friday. Feel free to contact us by phone at (508) 647-5151 ext. 14, fax at (508) 647-5150, or via e-mail at support@advmediaproductions.com.

Email: 

support@advmediaproductions.com

Phone: 

Monday-Friday 8AM - 6PM (EST) (508) 647-5151

Fax: 

(508) 647-5150

Web Hosting Support

Our "live" web hosting support staff is available to assist you with hosting related issues on weekdays from 8AM- 6PM (EST) at 508-647-5151. For emergency after hours support call 508-254-0982. Email support is available 24/7/365. Response times are typically 1 - 2 hours. In your email message please provide your name, web site domain name and a description of the difficulties you're experiencing. Please write to: support@advmediaproductions.com.